Legal Document

tk10 Terms of Use
Rules & Conditions

This document applies to every member registered on the tk10 platform. Reading the full terms carefully before using the service is mandatory.

Last Updated: June 2025
Language: Bengali
For ages 21+

1. Introduction and Definitions

Overview of the agreement and explanation of key terms

These terms and conditions were last revised in June 2025. Any changes will be published on this page.

Welcome to the tk10 platform. These terms and conditions ("Agreement") form a legally binding contract between tk10 and its users ("Member" or "you"). When you browse the tk10 website, create an account, or use any service, you are automatically considered to have accepted all terms of this Agreement.

Some key terms used in this document are defined below:

2. Eligibility and Registration

Prerequisites and process for opening an account

The following eligibility conditions must be met to open an account on tk10 and use any of its services:

Age Limit: All casino and betting services on tk10 are only for persons aged 21 or above. If a minor registers, the account will be closed immediately and all funds will be forfeited.
  • You must be 21 years of age or older.
  • Each person may operate only one account. Multiple accounts are not permitted.
  • All information provided at registration must be accurate, complete and up to date.
  • The account is for personal use only — betting on behalf of a third party is not permitted.
  • tk10 may at any time request a national identity card or other documents for identity verification.
  • By registering, you are automatically considered to have accepted all provisions of these terms and conditions.

Withdrawal requests cannot be processed until identity verification is complete. tk10 reserves the right to temporarily suspend a user's account while the required documents are being verified.

3. Account Management

Guidelines for account security and operation

Every member must maintain the security of their own account. Keeping the username and password completely confidential is each member's responsibility.

4. Deposits and Withdrawals

Transaction rules and limits

tk10 offers fast and secure transactions via mobile banking. All deposit and withdrawal requests will be handled in accordance with the rules below.

Accepted Payment Methods: Deposits and withdrawals can be made through these four mobile wallet services: bKash, Nagad, Rocket, Upay.

tk10 reserves the right to temporarily hold any unusual or suspicious transaction for review. For any transaction-related issues, contact support via 24/7 live chat or email.

5. Bonuses and Promotions

Rules for bonus awards and wagering requirements

tk10 offers a welcome bonus for new members. The following conditions must be met to take advantage of a bonus.

Welcome Bonus: 100% bonus on the first deposit, up to ৳20,000. The wagering requirement for the bonus is 15 times the bonus amount.
  • The bonus applies only once per account.
  • Bonus funds cannot be withdrawn until the wagering requirement is met.
  • The bonus may be cancelled if prohibited games are played or the maximum bet limit is breached.
  • tk10 reserves the right to change or cancel bonus terms at any time.
  • A bonus is not free money — it can only be used subject to specific conditions being met.

6. Betting and Gaming Rules

Rules that apply while playing games

Sports betting, live casino, slots and various table games are available on the tk10 platform. Specific rules apply to each game and betting market.


If a connection is lost during a live casino game, tk10 will make a decision based on the game server logs. Server data will be treated as the final evidence in any dispute.

7. User Code of Conduct

Permitted and prohibited activities on the platform

tk10 is committed to maintaining a fair and secure gaming environment. The following activities are strictly prohibited:

Prohibited Activities: Gaining an advantage through any form of cheating, software bots, automated betting systems or algorithms is strictly prohibited. If such activity is detected, the account will be closed immediately and all winnings will be forfeited.
  • Opening multiple accounts to misuse bonus benefits is prohibited.
  • Using the platform for money laundering or any illegal activity is strictly prohibited.
  • Colluding with other members to exploit the gaming system is prohibited.
  • Abusive or threatening behaviour towards the support team or other users is prohibited.
  • Attempting unauthorised access to tk10's systems is strictly prohibited.

8. Data Protection and Privacy

Policy on collection and use of personal information

tk10 treats the protection of members' personal data as a top priority. All personal information is secured through SSL encryption and is not sold or transferred to third parties. Our Privacy Policy provides full details on what information is collected, how it is stored and in what circumstances it may be used.

Data Protection: tk10 uses industry-standard security technology to keep members' financial and personal information secure. If any suspicious activity is identified, the relevant member will be notified.

You have the right to view, correct and request deletion of your personal information. For such requests, contact the support team via live chat or email.

9. Responsible Gaming

Guidance on building safe and balanced gaming habits

tk10 believes gaming should be an enjoyable form of entertainment, not a source of problems. All members are advised to play responsibly and within their limits. Our Responsible Gaming page has detailed information on preventing gaming addiction, ways to keep yourself safe and how to get help if needed.

  • Use the deposit limit and bet limit features available on your account.
  • If gaming is causing financial hardship, take a voluntary break.
  • The option to temporarily or permanently close your account is always available to members.
  • The tk10 support team can connect members with professional support organisations if needed.
Remember: For ages 21+. Gaming is a form of entertainment — it should not be treated as a source of income. Avoid placing further bets in an attempt to recover losses.

10. Account Suspension and Closure

Situations and process for deactivating an account

tk10 reserves the right to temporarily suspend or permanently close any member's account without prior notice in the following situations:

  • If any provision of these terms and conditions is violated.
  • If documents requested for identity verification are not provided within the specified time.
  • If evidence of manipulation, fraud, or bonus abuse is found.
  • If money laundering or illegal activity is suspected.
  • If evidence of operating multiple accounts is found.

To appeal against an account closure decision, contact support via live chat or email. Submit your appeal with all relevant information and documents, and tk10 will review it within a reasonable time.

11. Liability Limits

Scope of tk10's legal liability

tk10 always strives to ensure uninterrupted service on the platform. However, tk10's liability will be limited in the following situations:


tk10 is committed to maintaining service quality. To learn more about us, visit our About Us page, which contains information about the platform's goals and policies.

12. Rules for Changing Terms

Process for updating the terms and conditions

tk10 reserves the right to change, amend, or update these terms and conditions at any time. The following process will be followed for any changes:

  • Members will be notified at their registered mobile number or email before any significant changes.
  • The updated terms will be published on this page and the "Last Updated" date will change.
  • Continued use of the platform after changes will be considered acceptance of the new terms.
  • If you do not agree with the new terms, contact support to close your account.
If you have any questions about these terms, look for answers in our FAQ section or speak directly with the support team via 24/7 live chat.

These terms and conditions were last updated in June 2025. All members registered on the tk10 platform receive services under these rules.